Article 1 - Parties
1.1. Sales person
Name: ENNOIA TEXTILE AND READY CLOTHING RETAIL INDUSTRY AND TRADE INC.
Address: 7 Eylül Mahallesi Celal Umur Caddesi No.6 Torbalı - İZMİR / Turkey
Phone: +90 232 850 60 00
Email : customercare@artrtw.com
1.2. Buyer
Name - Surname / ID Number : [ NameSurname ]
Address : [Address] Telephone : [Tel] E-mail : [Email]
Article 2- Subject
The subject of this contract is the BUYER's In accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the SELLER ordered electronically ( e-commerce ) from the website http://www.aretereadytowear.com, determination of obligations.
The buyer, seller's name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price including taxes , payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to use this right, official authorities to whom they can submit their complaints and objections, etc. He accepts and declares that he has been informed by the seller in a clear, understandable manner and in accordance with the internet environment ( e-commerce site), confirmed this preliminary information electronically and subsequently ordered the goods, in accordance with the provisions of this contract. The preliminary information on http://www.aretereadytowear.com and the invoice issued upon the order placed by the buyer are integral parts of this contract.
Article 3- Contract Product/Payment/Delivery Information
The type and type, quantity, brand/model, sales price, payment method, recipient, delivery address, invoice information and shipping fee of the product(s) purchased electronically are as follows. The person to be invoiced and the person making the contract must be the same. The information below must be accurate and complete. The buyer agrees to fully cover any damages that may arise from situations where this information is incorrect or incomplete, and the buyer also accepts any liability that may arise from this situation.
The SELLER reserves the right to stop the order when it deems it necessary, if the information provided by the BUYER does not correspond to reality. In cases where the SELLER detects a problem with the order and cannot reach the BUYER through the telephone, e-mail and mail addresses given by the BUYER, the SELLER freezes the execution of the order for 15 ( fifteen ) days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period , the SELLER cancels the order to avoid damage to both parties.
Received Product/Products
Name, Code, Quantity, Color, Size: [ ProductAllProperty ]
Total Sales Price: [ TotalSatisFee ] -TL
Payment Method: Credit Card/Bank Transfer (EFT)
Person to be Delivered: [ Name and Surname ]
Telephone number: [Tel] Address to be delivered: [Address] Person/Institution to be Invoiced: Invoice Address: [ AddressBil ]
Tax Office: [ Tax Office ]
Tax Registration Number: [ TaxNo ]
Shipping Fee: [ CargoFee ] -TL
Article 4- Rights and Obligations of the Seller
4.1 . The seller accepts and undertakes to fully fulfill the obligations imposed on him in the contract in accordance with the provisions of the Law on Consumer Protection No. 4077 and the Distance Contracts Regulation, except for force majeure.
4.2. Persons under the age of 18 (eighteen) cannot shop at http://www.aretereadytowear.com. The seller will assume that the age stated by the buyer in the contract is correct. However, the seller cannot be held responsible in any way if the buyer writes the age incorrectly.
4.3. http://www.aretereadytowear.com is not responsible for price inaccuracies caused by system errors. Accordingly, the seller is not responsible for any promotional or price errors that may occur due to the system, design or illegal interventions on the website. The buyer cannot make a claim against the seller based on system errors.
4.4. You can shop at http://www.aretereadytowear.com with credit card (Visa, MasterCard , etc.) or bank transfer. Orders that are not transferred within one week from the order date will be canceled. The processing time of orders is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) reaches the bank accounts. Payment methods such as pre-paid postage or postal check made without consulting customer services are not accepted.
Article 5- Rights and Obligations of the Buyer
5.1. The Buyer accepts and undertakes to fully fulfill the obligations imposed on him in the contract, excluding force majeure.
5.2. By placing an order, the Buyer accepts and undertakes that he/she is deemed to have accepted the terms of the business contract and will make the payment in accordance with the payment method specified in the contract.
5.3. The buyer can access the seller's name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price including taxes , payment method, delivery conditions and costs, etc., from the website http://www.aretereadytowear.com. All preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to use this right, official authorities to whom they can submit their complaints and objections, etc. He accepts and declares that he has clear, understandable and internet-friendly information on the subject and that he confirms this preliminary information electronically.
5.4. Subject to the previous article, the Buyer acknowledges that he/she has read and is informed about the http://www.aretereadytowear.com order/payment/use procedure information, including product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings made, and that he/she is informed electronically. declares that he has given confirmation.
5.5. If the buyer wishes to return the product he/she purchased, he/she accepts and undertakes not to damage the product and its packaging in any way, and to return the original invoice and delivery note at the time of return.
Article 6- Order/Payment Procedure
Order:
including VAT, of the products added to the shopping cart (total installment amounts for installment transactions) is approved by the buyer, it is processed through the POS of the relevant bank card. For this reason, an order confirmation e-mail is sent to the customer before the orders are shipped. Shipment will not be made until an Order Confirmation e-mail is sent.
Any disruption in the process or problems that may arise with the credit card will be notified to the buyer by using one or more of the phone/fax/e-mail methods specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time for orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) is determined to have reached the seller's accounts.
In cases where it becomes impossible to fulfill the delivery obligation of the goods subject to the contract, the buyer is informed of this situation, the total price paid and any documents that put him in debt, if any, are returned to him within ten days at the latest and the contract is cancelled. In such a case, the buyer will not claim any additional material or moral damage from the seller.
Payment:
opportunities via cash transfer are offered to buyers who do not want to use their credit card information online . When paying by money order, the buyer can choose the bank that best suits him/her and make the transfer. If EFT has been made, the date of transfer to the account will be taken into account. When making a money transfer and/or EFT, the "Sender Information" must be the same as the Invoice Information and the order number must be written.
to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons, which is not due to the Buyer's fault, the Buyer will return the delivered product to the Seller within 10 days. It is mandatory to send it to . In such cases, shipping costs belong to the Buyer.
Article 7- Shipment/Delivery Procedure
Shipment:
Once the order confirmation e-mail is sent, the product(s) are delivered to the cargo company that the seller has a contract with.
Delivery:
The product(s) will be delivered to the buyer's address by cargo agreed upon by the seller. Delivery time is 3-5 days from the sending of the Order confirmation e-mail and the establishment of the contract.
If the product is to be delivered to a person/organization other than the Buyer, the seller is not responsible for extra shipping costs that may arise from the person/organization to be delivered not accepting the delivery, inaccuracy in the shipping information and/or the absence of the Buyer.
Article 8 - Right of Withdrawal
The BUYER may exercise his right of withdrawal within 14 ( fourteen ) days without giving any justification, from the delivery of the product( s ) subject to this contract to himself or to the person( s )/organization at the address indicated.
In order to exercise the right of withdrawal , it is sufficient to notify the SELLER within this legal period by fax, e-mail or a permanent data carrier, provided that it is confirmed, and the price of the product shall be transferred to the BUYER within 10 (ten) days from the date on which the BUYER's notice of withdrawal reaches the SELLER. or refunded. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.
In accordance with legal regulations, in order for a refund to be made, the invoice sent with the product must be sent back to us together with the product.
Article 9- Competent Courts and Enforcement Offices in Case of Dispute
Consumer Courts in the place of residence of the Buyer or Seller are authorized up to the value declared by the Ministry of Industry and Trade in December every year .
If the order is placed, the Buyer is deemed to have accepted all the conditions of this agreement. [ Date ]
SELLER BUYER
ENNOIA TEXTILE AND READY CLOTHING RETAIL INDUSTRY AND TRADE INC. [ Name surname ]
ADDITIONAL
SAMPLE WITHDRAWAL FORM
( This form will be filled out and sent only when the right of withdrawal from the contract is desired .)
-To: (This section to be filled in by the seller or provider will include the name, title, address, fax number and e-mail address of the seller or provider.)
-With this form, I declare that I exercise my right to withdraw from the contract regarding the sale of the following goods or provision of services.
-Order date or delivery date:
-Goods or services subject to the right of withdrawal:
-The price of the goods or services subject to the right of withdrawal:
-Consumer's name and surname:
-Consumer's address:
-Consumer's signature: (Only if sent on paper )
-History: