https://tr.aretereadytowear.com/ , Ennoia Tekstil Ve Ready Giyim Retail Industry and Trade Inc. You are making a Distance Sales Agreement ("Agreement") with.
Our contact information is as follows;
Address: Yedi Eylül Mh. Celal Umur Cd. No: 6 Torbalı/İZMİR, Tel: +90 232 850 60 00, E-mail: customercare@artrtw.com , (KEP: ennoiatekstil@hs06.kep.tr ). (Mersis Number: 0335089671800001)
The technical stages related to the purchase of the goods/services ("Product/Products") subject to order from our Site, which we will hereinafter refer to as WEBSITE, by you, our valued Consumer (including those made through the application on your mobile device), and thus the execution of the order-Contract. The steps, as well as the technical tools for identifying and correcting errors during your information entries, are stated on the relevant pages during your transactions up to this point (giving you the opportunity to take action in line with the warning messages you encounter). If there is an error in entering information (data) regarding your order on the WEBSITE, you can continue with the process by correcting it in line with the relevant warning message, and it is possible to eliminate any errors that may occur when entering your payment information in the same way. You can contact our Customer Services at +90 232 850 60 00 for any information entry errors you notice after completing the payment process.
We do not sell products outside Türkiye. If the cargo company that will make the delivery does not have a branch in your location, the Product must be received from another nearby branch that we will notify.
When the Consumer approves the Agreement, the price and expenses specified on this page for the Product(s) he ordered are collected by the payment method he chose.
RIGHT OF WITHDRAWAL
The Consumer has the right to withdraw from the order and the Agreement without giving any justification and without paying any penalty, before receiving the Product or within fourteen (14) days from the date of receipt. However, there is no legal right of withdrawal in contracts regarding the following goods/services, even if they have not been used/used:
a) Goods prepared in line with the Consumer's special requests or his personal needs (including those made special for the person/personal needs by making changes/additions, special Products imported/procured from within the country or abroad based on the BUYER's order)
b) cosmetics etc. and chocolate etc. Goods that are perishable or may expire quickly, such as foodstuffs
c) cosmetics, swimwear, underwear products, etc. Goods whose protective elements such as packaging, tape, seal, package etc. have been opened after delivery and whose return is not suitable for health and hygiene reasons
d) goods that are mixed with other products after delivery and cannot be separated due to their nature
e) Protective elements such as packaging, tape, seal, packet, opened books, CDs, DVDs, audio and video recordings, software, etc. All kinds of digital content products and computer consumables;
f) all services performed instantly in electronic environment and all kinds of intangible goods delivered instantly to the consumer
g) goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or provider
h) periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement
i) Free time utilization services for accommodation, goods transportation, car rental, food and beverage supply, entertainment or recreation purposes that must be carried out on a certain date or period.
i) Services started to be performed within the right of withdrawal period with the approval of the BUYER, and
j) Other goods and services that are generally considered outside the scope of distance sales in accordance with the relevant legislation and cases where the BUYER purchases for commercial/professional purposes.
In cases where there is a right of withdrawal by law, the Consumer is responsible by law for changes and deteriorations that occur because the goods are not used in accordance with its operation, technical specifications and usage instructions within the withdrawal period, and therefore may lose the right of withdrawal regarding the Product. We have the right to make a discount up to the change / deterioration.
In case of withdrawal, the relevant Product must be returned within the legal period at the latest (10 days from the date you notified that you exercised your right of withdrawal); It is possible to send it to us free of charge from the branches of our contracted cargo companies (which have delivered the Product to the Consumer or another nearby).
Clear notification of withdrawal can be made to our contact addresses above, by means such as letter, e-mail, telephone. If this right is exercised, in addition to the aforementioned notification, returning the sample of the cargo delivery report stating that the Product was sent to us and the original delivery note/invoice (in accordance with the tax legislation), issuance of a return invoice for Product returns whose invoices are issued in the name of institutions, as well as the box and packaging of the Products to be returned. It must be delivered to us complete and undamaged, along with its standard accessories, if any.
In cases where the right of withdrawal is not provided for by law, the right of withdrawal cannot be exercised, and in cases where this right is not exercised properly or on time, the Consumer loses his right of withdrawal.
Provided that the above-mentioned requirements are fulfilled by the Consumer in a timely and proper manner, within 14 days from the date on which the notice of withdrawal reaches our Company, the Product price and the delivery costs of the Product, if any, will be refunded to the Consumer in accordance with the payment instrument used when purchasing the Product. However, in cases where the right of withdrawal is used for all of the products subject to the order or for some of them (where the consumer benefits), our Company offers a free shipping (delivery) campaign and/or discount/discount campaign (free of charge, in other words, the ability to receive a gift product is also in this sense, buy 3 If the amount falls below the minimum amount (e.g. pay 2), the entire delivery-cargo fee that has not been collected within the scope of the relevant campaign and the applied discount/discount amount (as well as the price of the free product) will be deducted from the amount to be refunded to the Consumer and collected from the Consumer (delivery-cargo fee has already been collected). In such cases, the fee will be refunded without any deduction); A (virtual/physical) gift certificate, etc. that the Consumer earns as a result of his shopping. If there is any, all of it will be cancelled, any (virtual/physical) gift voucher etc. used. If any, the entire amount will be taken back by deducting it from the amount to be refunded. In cases where the offset is not sufficient, collection is made from the payment instrument used in the Consumer's purchase (including credit card, etc.).
These provisions apply exactly in cases where the right of withdrawal is exercised, as well as in all other cases where product returns are required, except for defective products. In cases of legal withdrawal and other order-contract cancellations, our Company will not be entitled to any discounts, etc. from the Consumer on the payment of the product price and/or earned on the WEBSITE. Contractual and legal rights and obligations, including collection-setoff rights valid for the monetary values of all kinds of reward points etc. used for the purpose, are also available and reserved. Our company is a member of Torbalı Chamber of Commerce, and the electronic contact information where you can obtain Torbalı Chamber of Commerce's rules of conduct regarding the profession is as follows: (www.torbalito.org.tr, Telephone: 0232 856 1334).
After you accept the above-below information and the Agreement by approving it on the WEBSITE, we will send all of these to your e-mail address you specified along with your order confirmation, so you can access it at any time by saving it on your device, within the framework of the relevant laws and for a maximum of 10 (ten) years. They will be kept in the systems of our Company for a period of time.
OTHER PRELIMINARY INFORMATION
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SALES PERSON: |
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Title: |
Ennoia Textile and Ready-made Clothing Retail Industry and Trade Inc. |
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Mersis Number: |
0335089671800001 |
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Address: |
Yedi Eylül Mahallesi Celal Umur Caddesi No: 6 Torbalı İzmir |
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Telephone: |
+90 232 850 60 00 |
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Email: |
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CAP: |
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BUYER (CUSTOMER): |
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Name Surname / Title: |
xxxxxxxxxxxxxxxxxxx |
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Address: |
xxxxxxxxxxxxxxxxxxx |
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Telephone: |
xxxxxxxxxxxxxxxx |
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Email: |
xxxxxxxxxxxxxxxxxxxxx |
ORDER-CONTRACT PRODUCT/SERVICE, PRICE, PAYMENT AND DELIVERY INFORMATION
Delivery Information, including the Type and Type, Quantity, Brand/Model/Color, Unit Price(s), Sales Price and Payment (collection) Information of the products (goods/services) and the delivery location notified by the BUYER, are as stated below. If the cargo company that will make the delivery does not have a branch in the Consumer's location, the Consumer must pick up the delivery from another nearby branch to be notified by the SELLER (Necessary information in this regard will be given to the Consumer by e-mail/mail, SMS or telephone). Other rules regarding delivery are stated below.
PRODUCT
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xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Brand: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Color: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Quantity: x Pieces Price: xxxxxxxxxxxxxxxx TL
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Your Shipping Price: |
0.00 TL |
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Total Amount to be Paid: |
xxxx TL |
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Payment (Collection) Information |
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Payment Method-Tool: |
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Delivery Information |
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Name, Surname / Title: |
xxxxxxxxxxxxxxxxxxx |
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Address: |
xxxxxxxxxxxxxxxxxxx |
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Telephone: |
xxxxxxxxxxxxxxxx |
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Email: |
xxxxxxxxxxxxxxxxxxxxx |
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Billing Information |
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Name, Surname / Title: |
xxxxxxxxxxxxxxxxxxx |
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Address: |
xxxxxxxxxxxxxxxxxxx |
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Telephone: |
xxxxxxxxxxxxxxxx |
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Email: |
xxxxxxxxxxxxxxxxxxxxx |
The product subject to the order is delivered to the Consumer/third party/organization at the address above, on the basis specified below, provided that the legal 14-day period is not exceeded.
SELLER sends and delivers the Products through the contracted cargo company. If this cargo company does not have a branch in the Consumer's location, the Consumer must receive the Product from another nearby branch of the cargo company notified by the SELLER.
Products in stock are delivered to the cargo company to be delivered to the person and address specified by the CONSUMER during the order, within the legal period, starting from the order date. Cargo Companies deliver the shipments received from the SELLER to the BUYERS within an average of 3 (three) business days under normal conditions, depending on their distance.
In general and unless expressly stated otherwise, delivery costs are borne by the Consumer. The SELLER may not reflect all or part of the delivery costs in question to the Consumer, depending on the campaigns it runs at the time of sale and whose terms are announced on the WEBSITE.
If the Consumer is not personally present at the address at the time of delivery of the products and the people at the address do not accept the delivery, the SELLER will be deemed to have fulfilled its obligation in this regard. If there is no one at the address to receive the delivery, it is the Consumer's responsibility to follow up and ensure the shipment of the products by contacting the cargo company. If the product is to be delivered to a person/organization other than the Consumer, the SELLER cannot be held responsible if this person/organization is not present at the address or does not accept the delivery. In these cases, any damages resulting from the Consumer's late receipt of the Product and the expenses incurred due to the Product waiting in the cargo company and/or returning the cargo to the SELLER, also belong to the Consumer.
Each person who will receive the Product is responsible for checking it upon receipt and, if he sees a problem with the Product caused by the cargo, not accepting the Product and keeping a report with the cargo company official. Otherwise, the SELLER will not accept any liability.
The Consumer must have paid the sales price in full, including expenses, before receiving the Product. In cash sales, if the Product price is not paid in full to the SELLER before delivery, and in installment sales, if the due installment amount is not paid, the SELLER may unilaterally cancel the contract and not deliver the Product.
If, for any reason after the delivery of the product, the Bank/financial institution to which the credit card was used does not pay the price of the Product to the SELLER or requests a refund of the price paid, the Product will be returned to the SELLER by the Consumer within 3 days at the latest. If the non-payment of the product price is due to an unfair instruction or objection of the Consumer to the Bank, or a fault or negligence, the shipping costs will be covered by the Consumer. All other contractual and legal rights of the SELLER, including tracking that it will receive the Product price without accepting the return, are reserved separately and in any case.
In order to avoid any hesitation; In cases where the Consumer pays the sales price with a credit card, installment card, etc. obtained from banks (including financial institutions), all the facilities provided by these cards are credit and/or installment payment opportunities provided directly by the card issuer; Product sales that take place within this framework and for which the SELLER collects the price all at once or gradually are not credit or installment sales for the parties of this Agreement, they are cash sales. The SELLER's legal rights in cases where sales are legally considered to be installment sales (including the rights to terminate the contract if the installments are not paid and/or demand payment of the entire remaining debt together with default interest) are available and reserved within the framework of the relevant legislation. In case of default by the Consumer, default interest is applied at the monthly rate as stipulated by the applicable laws.
Delivery of the Product to the Consumer within the legal maximum period of 30 days is considered timely delivery. If it cannot be delivered within the legal maximum period of 30 days due to extraordinary circumstances other than normal sales/delivery conditions (such as adverse weather conditions, heavy traffic, earthquake, flood, fire, pandemic, civil war, terrorism, general strike and lockout, pandemic), The SELLER informs the Consumer regarding the delivery by accessing the available contact information. In this case, the Consumer can cancel the order, order a similar product or wait until the emergency situation is over.
it can supply another good/service of equal quality and price, provided that it informs the Consumer clearly and through one of the same means within three (3) days from the date of learning of this situation and obtains its verbal/written approval. and is thus deemed to have fulfilled its commitment regarding the Agreement. The consumer is free in all respects to give or not give the approval in question, and in cases where he does not give approval, the contractual-legal provisions regarding order cancellation (termination of the Agreement) apply.
SPECIAL CONDITIONS TO APPLY WHEN THE CONSUMER EARNS REWARD POINTS WHILE PURCHASING THE PRODUCT SUBJECT TO THE ORDER-CONTRACT AND/OR MAKES PAYMENT TO THE SELLER USING REWARD POINTS
Between an organization that provides reward points etc. and the Consumer and the SELLER, the reward points can be used as discounts on purchases from the WEBSITE of the SELLER, etc. In the presence of a current agreement-contract that allows the SELLER to provide, in accordance with the said agreement of the SELLER and also his contract with the said organization, if the Consumer has earned such a reward point due to this order-Contract purchase, he/she can withdraw from this Agreement and otherwise. In cases where a refund to the Consumer is required upon termination/order cancellation, the amount (monetary value) of reward points, gifts and similar earned by the Consumer through the purchase subject to this Agreement will be refunded from the Consumer.
Namely; Unless a different method is stipulated in the SELLER's agreement with the relevant organization, if the Consumer has sufficient other reward points (except the reward points earned with this purchase) at the said organization-system, first of all, those reward points will be collected, if not, the SELLER It is done by deducting (offsetting) the amount in cash from the amount to be refunded to the Consumer.
In the purchase of the Product subject to this Agreement, the payment made by the Consumer to the SELLER may be partially/fully made by reward points, etc. In cases where the price of the Product purchased is refunded to the Consumer, the reward points and similar points used by the Consumer at the SELLER while purchasing the Product on the WEBSITE, unless the SELLER has a different agreement with the relevant organization. , can be refunded to the Consumer (again as points).
As a general rule, in cases where unfair reward point acquisition or use by the Consumer is detected in any way, the monetary value-amount of the reward points in question may be collected by the SELLER from the Consumer (by credit card, cash and other legal methods). This provision is also valid for the cost of goods given as gifts to the Consumer by the SELLER as a result of the application of such a system.
Other matters related to the acquisition and use of reward points and similar transactions are subject to the provisions of the agreements-contracts between the organization in question and the Consumer and the SELLER, and in relevant cases, the SELLER may exercise all certain rights-powers before the Consumer and the organization both herein and in the aforementioned agreements-agreements. It can also carry out the relevant transactions on behalf and/or on behalf of the specified organization and/or other workplaces in the same system.
Reward points, gift certificates, etc. earned from or used by the SELLER. Cash money requests are not accepted under any circumstances.
SELLER does not accept any liability for disputes between the Consumer and the above-mentioned organizations and any material, legal, financial and non-financial consequences thereof; The above provisions are valid and reserved.
The above provisions, if any, also apply comparatively to the earning and use of reward points obtained by the Consumer directly from the SELLER.
The Consumer (in other words, BUYER) who earns reward points from the WEBSITE/SELLER or uses reward points etc. in payments to the SELLER is deemed to have accepted the above special conditions.
SOME OTHER ISSUES
In order cancellations and contract terminations, including contractual and legal withdrawals, if the Product price has been collected, it will be returned to the Consumer within a maximum of 14 days from the notification, in accordance with the vehicle for which the Product price was paid. For example, in credit card payments, the refund is made by refunding the Consumer's credit card and the Product amount is returned to the relevant bank within the same period after the order is canceled by the Consumer; Since the reflection of this amount to the Consumer accounts after the refund of this amount to the bank is made by the SELLER is entirely related to the bank transaction process, the SELLER is not responsible in any way for possible delays arising from reasons beyond its initiative (banks' process of reflecting the refund to the Consumer's account can take up to three weeks).
The SELLER has and reserves the right to set off, discount and deduct, arising from the Contract and the law, and in cases where this is not sufficient, the right to collect the amount to be refunded to the Consumer. Consumer legal rights are also available and valid in cases where the Contract is terminated by the Consumer due to the SELLER's failure to perform. The Consumer may notify the SELLER of his or her requests and complaints regarding the product and sales, verbally or in writing, by contacting the above-mentioned communication channels.
As a SELLER, we are pleased to meet all kinds of applications and justified demands-complaints of our consumer customers. In this regard, you can reach our company using the contact information in this text.
If it is not possible to reach a solution in this way, the Consumer may, if he wishes, appeal to the Provincial and District Consumer Arbitration Committees in his or the SELLER's place of residence (where the residence is located) within the monetary limits determined and announced every year by the Ministry of Customs and Trade, and in cases exceeding the limits, the Consumer Can apply to the courts.
With this Preliminary Information, which will form an integral part of the Distance Selling Agreement if approved, the Consumer is informed about all matters including the basic features of the Product(s) subject to sale, sales price, payment method, delivery procedures and right of withdrawal and reward points conditions. .
All explanations and information in this Order-Contract Preliminary Information are valid as of the moment the Consumer approves them on the WEBSITE, and if accepted, they are applied as binding together with the Distance Selling Agreement between the SELLER and the Consumer (BUYER). By placing the order, the Consumer is deemed to have accepted that he/she has undertaken to pay the product price determined above.